Zoho Remotely – Product & Implementation

Zoho Remotely is a suite of cloud applications that help your employees do their work remotely. This offering of a complete suite of web and mobile applications will help you communicate, collaborate and be super productive. With Zoho Remotely irrespective of where your employee is located in the world – they will be able to keep track of their workload and provide remote assistance to their customers.

In recent times remote work has become the new normal for most of the organizations. Remote work (also sometimes known as Work from home) is a working paradigm that allows professionals to work outside of a traditional office environment. It is based on the premise that work does not need to be done in a specific place to be executed successfully. People, Process and Technology are three key elements for work to be successful when working remotely. Zoho Remotely brings in necessary technology to implement your organization’s Processes and makes your People more effective.

What is Zoho Remotely?

The following applications are included in the Zoho remotely bundle

Zoho Cliq – Instant messaging / chat application

With Zoho Cliq you can create channels and manage multiple chats and get on a video or audio call with your team. Cliq (a replacement of Slack) can be used to share files, convert messages to tasks right from your chat. Cliq is the central hub for remote work in Zoho Remotely and connects all the Remotely applications.

Zoho Meeting – Video conferencing tool

Zoho Meetings is used for scheduling online meetings for up to 100 attendees. Your employees can simulate face to face meetings on the screen via video calls, or audio calls. Similar to Go To Meeting or Zoom online conferencing  – Zoho Meeting allows you to share your screen for discussions. Zoho Meeting also allows you to to host the webinars for up to 250 attendees. 

Zoho ShowTime – Online training tool

With Zoho Showtime you can design and conduct online training courses for up to 200 participants. With Zoho showtime you can remotely impart knowledge, answer questions, take feedback through surveys and reach the training audience across the globe.

Zoho WorkDrive – Document management

Zoho Work Drive will help you create team drives, share documents with employees, and collaborate in real time on the documents. Zoho Work Drive is similar to Google Drive with additional collaboration features.

Zoho Projects – Project management App

Use Zoho Projects to manage your projects and track resources, people and tasks. You can collaborate with your team on Zoho Projects to keep track of task and milestones efficiently.

Zoho Sprints – Agile project management 

Zoho Sprint helps you create scrum boards and execute the agile projects effectively. 

Zoho Lens – Remote support

Lens helps in providing real-time remote assistance by accessing your customer’s mobile camera. With Zoho Lens you can provide assistance to  your employees and customers using augmented reality (AR) wherever they are through secure remote sessions across multiple devices including mobile. You can take control of their system (after their approval) and provide assistance from your location. Zoho 

Zoho Assist – Remote support software:

With Zoho Assist you can see what your customer sees on their screens. You can click and annotate images and deliver remote assistance. This will even help your employees access the remote computers in the office.

Zoho Writer – Collaborative word processor

With Zoho writer you can create, share and edit documents together as a team. You can team can access the documents from their own laptops or mobile, from wherever they are. Zoho writer is a replacement of MS Word or Google Docs.

Zoho Sheet – Collaborative spreadsheets

Zoho Sheet helps you manage spreadsheets and analyze your data with advanced formulas and functions. Your users can present information with clear visualizations to their peers at work and find insights together. Zoho sheet has similar functionality to Excel or Google sheet.

Zoho Show – Business presentation

With Zoho Show your users can make perfect business presentations and share online with multiple people to collaborate. Zoho Show has similar features as MS Powerpoint or Google Slides.

Zoho Remotely Pricing / Cost

Zoho Remotely is offered free until July 1, 2020. They have not yet announced the pricing of Zoho Remotely bundle as yet. Contact us to be the first to know the price/cost of Zoho remotely.

The Key Advantages of Adopting Zoho Remotely

The benefits of implementing the Zoho Remotely suite extend far beyond just enabling remote work; they transform your entire operational framework.

Improved Communication: Effective communication is the lifeblood of any successful team, especially when members are geographically dispersed. Zoho Remotely provides a rich set of communication tools, including real-time chat, video conferencing, and internal social feeds. This ensures that discussions are instant, contextual, and easily accessible, reducing miscommunications and fostering a transparent environment. Teams can share updates, ask questions, and make decisions swiftly, just as if they were in the same room.

Effective Collaboration: Remote collaboration often faces challenges like version control issues, delayed feedback, and difficulties in shared document editing. Zoho Remotely addresses these head-on by offering powerful tools for real-time collaborative document creation, spreadsheet management, and presentation building. Multiple team members can work on the same file simultaneously, track changes, and provide feedback, ensuring projects progress smoothly and efficiently without geographical barriers. This fosters a shared workspace where ideas can flourish together.

Efficient Remote Assistance: Supporting remote employees and clients can be a complex task, often requiring specialized tools. Zoho Remotely includes applications that enable efficient remote assistance, allowing IT support to troubleshoot issues on employees' devices or customer service teams to provide direct, hands-on support to clients. This reduces downtime, enhances problem-solving capabilities, and ensures that technical difficulties don't impede productivity or customer satisfaction. It's about being able to reach out and help, no matter the distance.

Increased Productivity: Fragmented tools and constant context-switching are major drains on productivity. Zoho Remotely bundles all essential applications into one unified platform, providing a consistent user experience. This reduces the time employees spend navigating between different software, logging into multiple systems, and searching for information. With streamlined workflows, centralized data, and intuitive tools, employees can focus more on their core tasks, leading to a significant boost in overall productivity and output.

Effective Customer Service: Even when your team is remote, customer service must remain seamless and responsive. Zoho Remotely equips your customer-facing teams with the tools needed to deliver exceptional support. Through integrated communication channels, centralized customer data, and efficient internal collaboration features, support agents can access comprehensive customer histories, connect with relevant internal experts, and resolve inquiries quickly and accurately. This ensures that the customer experience remains consistently high, regardless of where your support team is operating from.

Streamlined Operations: Beyond individual and team productivity, Zoho Remotely streamlines overall business operations. It provides a single point of administration for multiple applications, simplifying IT management, user provisioning, and security settings. From task management and project coordination to resource allocation and data sharing, the suite automates many administrative overheads. This holistic approach ensures that your remote and hybrid operational model runs as smoothly and efficiently as a traditional in-office setup, if not more so.

Zoho Remotely Professional / Consulting Services

We provide following Zoho remotely Services

Need Help or Want to Know more about Zoho Remotely

Connect with APPSTECH to know more about Zoho Remotely and take a free trial of Zoho remotely. We provide free evaluation consulting services for customers who want to evaluate Zoho remotely in their organizations.

We are the leading Zoho Implementation partner serving the customers worldwide. To buy licenses or get implementation or support assistance about Zoho Remotely – Contact us.