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AppsTech Soft – Your Trusted Zoho Partner for CRM Implementation & Custom Development Services

The healthcare industry is under pressure to digitize operations, provide better patient experiences, and comply with ever-changing regulations—all without inflating operational costs. Recognizing this need, Zoho has introduced Zoho Healthcare, a HIPAA-compliant healthcare management solution designed for providers, clinics, diagnostic labs, and hospitals.


What sets Zoho Healthcare apart is its ability to unify Electronic Medical Records (EMR), Patient Engagement, Practice Management, CRM, and custom workflows—all under one powerful cloud-based suite. And when it comes to implementing such a critical system, Appstech Soft stands out as a trusted Zoho Partner offering tailored consulting, setup, development, and support services for the healthcare industry.

Core Modules of Zoho Healthcare

EMR & Patient Records

Zoho Healthcare includes a powerful Electronic Medical Records module that allows physicians and hospitals to:

  • Store detailed patient medical history securely

  • Manage lab reports, radiology documents, and prescriptions

  • Maintain compliance with GDPR and HIPAA

Appstech Soft configures these modules based on the specialization—whether it’s general practice, dentistry, orthopedics, or diagnostic centers.

Appointments & Scheduling

The platform offers integrated booking through Zoho Bookings, enabling:

  • Online appointment scheduling

  • Doctor-specific availability

  • Walk-in and emergency visit management

  • Integration with calendar apps

Appstech Soft enhances this by integrating WhatsApp reminders and SMS notifications to reduce no-shows.

Billing & Payments

Zoho Healthcare connects with Zoho Books, Zoho Invoice, and Zoho Checkout, enabling:

  • Insurance billing

  • Co-payments and outstanding collection

  • Automated invoice generation

  • Multi-currency support

With Appstech Soft’s Zoho Finance implementation expertise, your billing system becomes accurate, automated, and audit-ready.

Patient Engagement CRM

Zoho CRM, integrated into the healthcare suite, allows:

  • Automated follow-ups

  • Preventive care reminders

  • Patient feedback surveys

  • Marketing automation for wellness programs

Appstech Soft configures CRM journeys specific to patient lifecycle—from registration to discharge to long-term care.

Telehealth & Remote Care

Leveraging Zoho Meeting and Zoho Lens, the platform enables:

  • Virtual consultations

  • Real-time document sharing

  • Remote diagnosis and visual guidance (especially for home care)

Appstech Soft ensures HIPAA compliance and smooth user experience for both patients and doctors in telehealth workflows.

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Why Zoho is Ideal for Healthcare Providers

HIPAA & GDPR Compliant

Patient data privacy is non-negotiable. Zoho Healthcare ensures secure data handling with built-in compliance for HIPAA (U.S.) and GDPR (Europe). Role-based access, audit trails, and encrypted records safeguard sensitive health data, helping you meet international standards with confidence.

Unified Patient & Practice Management

From capturing leads (new patients) to booking appointments, maintaining EHRs, managing billing, and post-visit engagement—Zoho offers a single connected platform. With Zoho CRM, Desk, Books, Creator, and WorkDrive working together, healthcare providers enjoy a 360° view of every patient interaction.

Scalable from Clinics to Hospitals

Whether you're a solo practitioner or managing a chain of diagnostic centers, Zoho grows with you. Start small with essential apps like Zoho CRM and Bookings, then expand into Zoho Creator for EMR, FSM for home visits, and Analytics for executive dashboards as your operations grow.

Mobile-Friendly for Field Health Workers

Zoho’s mobile apps support health outreach programs, field visits, home care, and telehealth. Your field staff can collect patient data, schedule visits, update vitals, and even collaborate with doctors remotely—right from their smartphones or tablets.

Highly Customizable via Zoho Creator

No two medical practices are the same. Zoho Creator allows you to build custom apps—from digital prescription generators to patient consent forms—without heavy coding. Appstech Soft helps tailor these workflows precisely to your SOPs.

Affordable Subscription-Based Model

Zoho’s modular, pay-as-you-go pricing means you only pay for what you need. This makes it ideal for healthcare businesses of all sizes, especially in cost-sensitive regions like India, the Middle East, and Southeast Asia.

Appstech Soft: Your Zoho Healthcare Implementation Partner

Appstech Soft brings years of Zoho implementation expertise to healthcare providers across India, UAE, and Southeast Asia. We understand that no two clinics are alike—and that healthcare workflows vary drastically between practices, hospitals, and labs.


Why Choose Appstech Soft?

  • Certified Zoho Partner with Healthcare Expertise

  • Experience Across Clinics, Labs, and Multi-Specialty Hospitals

  • Dedicated Team for Zoho Creator, CRM, and Finance Modules

  • Quick Turnaround Time for Setup & Customization

  • 24x7 Remote Support and AMC Plans Available

We don’t just install software. We transform your operational efficiency, improve patient outcomes, and reduce administrative burdens.

Key Use Cases Implemented by Appstech Soft

Multi-Specialty Clinic in Pune

We implemented Zoho Healthcare for a growing clinic with 12 doctors and 3 departments. We customized modules for specialty-wise EMRs, created inter-departmental workflows, and integrated lab management with WhatsApp-based reporting.

Diagnostic Chain in Hyderabad

Using Zoho Creator and CRM, we helped a diagnostics company track B2B orders from doctors, manage report delivery, and auto-calculate revenue share. Zoho Analytics was used to monitor TAT (turnaround time) by test category.

Home Healthcare in UAE

A homecare provider needed a mobile-ready solution. We implemented appointment scheduling, e-prescription generation, remote billing, and visual assistance via Zoho Lens—all managed on tablets and smartphones.

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Zoho Apps That Power the Healthcare Suite

Zoho AppFunctionality
Zoho CRMPatient lifecycle management, outreach, surveys
Zoho CreatorCustom patient intake forms, EMR workflows
Zoho DeskHelpdesk for patient queries and service requests
Zoho BooksAccounting, billing, insurance reconciliation
Zoho LensVisual remote diagnosis and patient guidance
Zoho BookingsAppointment scheduling for multiple departments
Zoho PeopleStaff onboarding, attendance, and HR compliance
Zoho AnalyticsReports on patient visits, collections, and delays
Zoho MeetingTeleconsultation, care coordination
Zoho InventoryMedicine stock, inventory alerts, purchase planning

How We Implement Zoho Healthcare at Appstech Soft

  1. Discovery & Gap Analysis
    We understand your current workflows and pain points—manual appointments, missed follow-ups, compliance risks, and more.

  2. Module Mapping
    We map your processes to Zoho apps, customizing the EMR, finance, CRM, or booking flows as needed.

  3. Integration & Setup
    Connect Zoho with existing systems, WhatsApp, SMS gateways, payment links, and labs.

  4. User Training & Change Management
    Train doctors, admin staff, and lab teams with our easy-to-understand Zoho learning modules.

  5. Go-Live & Continuous Support
    We stay on post-launch with AMC or on-demand support to ensure smooth operations.

Frequently Asked Questions

Q1. Can I migrate from another EMR to Zoho Healthcare?
Yes. Appstech Soft helps in migrating patient data securely from legacy EMRs or Excel systems. We ensure smooth migration with data integrity, privacy, and minimal downtime during transition.

Q2. Is Zoho Healthcare HIPAA compliant?
Yes. Zoho provides enterprise-grade security and compliance aligned with HIPAA and GDPR norms. We also help configure role-based access and audit logs to meet your internal compliance policies.

Q3. Do you offer white-labeled patient portals?
Yes. Using Zoho Creator and Zoho Sites, we build branded portals for appointment booking, billing, patient communications, and report access. These portals can be integrated into your existing website.

Q4. What is the cost of implementing Zoho Healthcare?
We offer fixed and AMC-based pricing depending on the size of your organization and modules needed. Whether you're a clinic, diagnostic lab, or hospital, we provide custom pricing. Contact us for a free consultation and demo to understand your ROI.


Start Your Healthcare Digitization Journey Today

Whether you are a solo practitioner or a chain of clinics, Zoho Healthcare offers the agility, compliance, and automation your medical practice needs. With Appstech Soft’s trusted consulting and development team, you get:

  • Quick deployment

  • Personalized workflows

  • Long-term support

  • Affordable pricing

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