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  • Expert Zoho Support Services: AMC, On-Demand, and Dedicated Admin by AppsTech

    Comprehensive Zoho Maintenance & Support Solutions – Tailored to Your Business Needs
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As your business grows, ensuring smooth operations across your Zoho applications becomes critical. Whether you're using Zoho CRM to manage sales, Zoho Books for accounting, or Zoho Creator for custom applications, having expert support in place ensures continued efficiency, minimal downtime, and consistent ROI from your Zoho investment.

AppsTech Soft, a certified Zoho Partner, offers end-to-end Zoho Support Services designed for startups, growing businesses, and enterprises across industries. From one-time on-demand assistance to long-term managed support, our services are built to ensure you get the most out of the Zoho ecosystem.

Why Choose Zoho Support from AppsTech Soft?

  • Certified Zoho Experts
  • Support for Full Zoho One Suite (40+ Apps)
  • Fast Response Time – Same Day to 2 Days
  • Flexible Engagement Models
  • Affordable AMC & On-Demand Options
  • Global Clientele Across USA, India, Middle East & Europe
  • We don’t just provide tech support — we become your extended Zoho team. Our professionals understand the nuances of Zoho applications and offer real-time solutions aligned with your business workflows.

    What’s Included in Our Zoho Support Services?

    AppsTech Soft supports the entire range of Zoho One applications, including:

    • Zoho CRM – Sales automation, workflows, and customization

    • Zoho Desk – Helpdesk setup, SLAs, escalations, and integration

    • Zoho Finance Suite – Books, Inventory, Expense, Payroll, Subscriptions, Checkout

    • Zoho People & Recruit – HRMS, onboarding, attendance, and payroll integration

    • Zoho Creator – Custom apps, workflows, reports, and integrations

    • Zoho Campaigns, Marketing Automation, Social & SalesIQ – For lead generation and nurturing

    • Zoho Projects, Sprints, and Analytics – For task tracking, reporting, and visibility

    • Zoho FSM, Zoho Bookings, Zoho Lens & Assist – For field services and remote support

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    Our Zoho Support Models

    To suit varying business sizes and needs, we offer three types of Zoho Support Engagement Models:

    On-Demand Zoho Support

    Perfect for businesses that need occasional Zoho assistance without a long-term commitment.

    • Shared Resource

    • On-Demand Support (Up to 160 Hours)

    • Validity: 180 Days

    • Used in Minimum Blocks of 2 Hours

    • Response Time: 2 Business Days

    • Pricing: USD 4800

    Ideal for small businesses or teams managing Zoho themselves but needing expert help for troubleshooting, new automation, or feature enhancements.

    Shared Resource AMC (Annual Maintenance Contract)

    Best for businesses that need consistent support but are okay with shared team availability.

    • Support Type: Dedicated Shared (Resource shared with other clients)

    • Availability: 4×5 Support (Weekdays, 4 hours/day)

    • Support Hours: 80 Hours/Month

    • Validity: 180 Days

    • Response Time: 1 Business Day

    • Pricing: USD 9600

    Great for SMBs with ongoing support needs across Zoho CRM, Books, or People.

    Dedicated Resource AMC (Full-Time Admin or Developer)

    Tailored for medium to large enterprises that require a dedicated Zoho admin or developer for 100% attention.

    • Support Type: Full-Time Dedicated

    • Availability: 8×5 Support (Weekdays, 8 hours/day)

    • Support Hours: 160 Hours/Month

    • Validity: 180 Days

    • Response Time: Same Day

    • Pricing: USD 16,000

    Ideal for growing organizations scaling their Zoho systems or working with multiple departments.

    Core Services Covered in Zoho Support

    Functional Support

    • Workflow errors, automation failures
    • Report customization and dashboards
    • CRM module tweaks (leads, deals, tasks, etc.)
    • User role and permission settings

    Endless Security Service

    • Data import/export issues
    • Email configuration and integration
    • Module-level scripting support
    • Performance troubleshooting

    Integration Support

    • Connecting Zoho to third-party tools (e.g., Gmail, Outlook, WhatsApp, Razorpay, Shopify, WooCommerce)
    • API-based automation
    • Webhooks, Deluge scripting, and Creator app linkage

    End User Training & Documentation

    • Creating help videos, SOPs, and user guides
    • Role-based user training sessions (live or recorded)

    Migration Support

    • Migrating from QuickBooks, FreshBooks, HubSpot, Salesforce, or other tools to Zoho
    • Data integrity checks and field mapping
    • Sandbox testing before live migration

    Why Businesses Trust AppsTech for Zoho Support?

    🌍 Global Experience with Local Understanding
    We have supported 300+ companies across India, UAE, USA, Malaysia, and Germany.

    🛠️ Breadth of Zoho Expertise
    We’re not limited to just CRM or Books. Our team can support Zoho One, Zoho Creator, Marketing Hub, Zoho FSM, and more.

    📞 Proactive Communication
    We ensure transparency in every step — through ticketing systems, Slack/WhatsApp channels, or scheduled Zoom check-ins.

    💰 Value for Money
    Whether you're a 5-user startup or a 100-employee enterprise, our flexible support packages ensure affordability with enterprise-grade quality.

    Sample Use Cases from Our Zoho Support Clients

    🎯 CRM Workflow Fix – A real estate agency in Dubai faced lead duplication and notification delays. Our team fixed workflow rules, merged duplicate records, and improved lead scoring — all within 2 days.

    🛒 Zoho Inventory Sync – A retail chain in Bangalore needed their Shopify store synced with Zoho Inventory. Our support team integrated SKUs, orders, and dispatch — reducing manual order errors by 90%.

    💬 WhatsApp Integration for Support – A clinic in Mumbai wanted to notify patients via WhatsApp. We configured CRM-Desk integration and helped them set up instant message alerts and reminders.

    🧾 GST Filing Support – A consulting firm had issues syncing credit notes for GST. Our finance support team reviewed Books setup, reconfigured tax rules, and regenerated the correct return JSON files.

    Choosing the Right Support Plan: Let’s Talk!

    Each business is unique — so are your support needs. That’s why we encourage a free 30-minute consultation where we:

    • Understand your current Zoho usage and challenges

    • Recommend the best-fit support model

    • Provide a transparent cost estimate

    • Offer tips to optimize your Zoho implementation

    📞 Call us at: +91-8197905105
    📧 Email: viswanath.alikonda@appstechsoft.com
    🌐 Website: www.appstechsoft.com

    Final Thoughts

    A successful Zoho implementation doesn’t end with deployment — it thrives on continuous improvement, proactive monitoring, and expert support.

    AppsTech Soft’s Zoho Support Services ensure your systems evolve with your business. Whether you need occasional help, consistent monthly support, or a full-time admin – we’ve got your back.

    Schedule a free consultation
    Start small with on-demand support
    Or secure your Zoho ecosystem with a reliable AMC

    Let’s keep your Zoho apps running at peak performance — always.

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