What is Zoho Commerce?
Zoho Commerce is a cloud-based eCommerce platform that allows businesses to create, manage, and scale their online stores with ease. It is a part of Zoho’s ecosystem, designed to give small and medium businesses complete control over their eCommerce journey — from storefront creation to payment processing and order management — without needing extensive technical knowledge.
With Zoho Commerce, you can build a visually appealing online store using pre-designed templates and a drag-and-drop builder. It comes with all essential eCommerce features out of the box: product catalog management, customer accounts, cart and checkout functionality, payment gateway integrations (including Razorpay, Stripe, PayPal), coupon and discount settings, SEO tools, and responsive design for mobile optimization.
What sets Zoho Commerce apart is its native integration with other Zoho apps, especially Zoho Inventory, Zoho Books, Zoho CRM, and Zoho Marketing Automation. This helps businesses build a connected backend to manage stock, finances, and customer communication in real-time. Additionally, it supports regional tax compliance (like GST in India and VAT in the Middle East), localized shipping rates, and multi-language/multi-currency options — making it ideal for global commerce.
Zoho Commerce is perfect for startups, D2C brands, and traditional retailers looking to take their sales online quickly and affordably — while still maintaining professional branding and backend control.
What is Zoho Inventory?
Zoho Inventory is an online inventory and order management software designed to help businesses track stock, manage purchase and sales orders, streamline fulfillment, and maintain accurate records across warehouses. Whether you sell online, offline, or across multiple channels, Zoho Inventory helps centralize all aspects of inventory management to prevent overstocking or stockouts.
With Zoho Inventory, you can manage product listings, SKUs, serial numbers, barcodes, batches, and expiry dates, while syncing stock across multiple sales channels such as Zoho Commerce, Shopify, Amazon, and Flipkart. It also supports multi-warehouse inventory tracking, reorder level alerts, and purchase order automation — making it ideal for growing businesses that need tight control over their supply chain.
One of the biggest advantages is its deep integration with Zoho Books, which allows real-time synchronization of inventory transactions with financial accounting, taxes, and compliance. It also integrates with shipping carriers like Shiprocket, FedEx, and Aramex, making the fulfillment process faster and more transparent.
Zoho Inventory is particularly useful for retailers, wholesalers, eCommerce sellers, manufacturers, and even service-based businesses dealing with parts and consumables. By automating tedious manual processes, it boosts operational efficiency, reduces human error, and enables smarter, data-driven decisions.
Why Integrate Zoho Commerce with Zoho Inventory?
By integrating Zoho Commerce with Zoho Inventory, you get a unified backend for managing your entire retail operation. Here's what that means for your business:
Use Cases by Business Type
Zoho Commerce and Inventory integration serves a wide range of businesses with tailored use cases. Retailers and D2C brands can manage high-volume online orders, auto-sync stock across multiple channels, and offer real-time delivery tracking. Wholesale distributors can set up gated B2B portals with bulk pricing, customer-specific catalogs, and credit-based payments. Service-based sellers offering parts or accessories can manage product kits, track service-linked stock usage, and enable smooth reorder workflows.
B2C Retail Store Going Online
Example: A fashion boutique in Mumbai selling designer kurtis and jewelry
Build the store on Zoho Commerce
Manage inventory of sizes, colors, and SKUs using Zoho Inventory
Accept payments via Razorpay, UPI, and Cards
Offer COD and auto-assign courier partners
B2B Distributor with Tiered Pricing
Example: A wholesale mobile accessories distributor in Dubai
Use Zoho Commerce to display catalog with login-restricted pricing
Set up price lists and customer segments in Zoho Inventory
Allow bulk orders with quote approval workflow
Manufacturers Selling D2C
Example: Organic soap manufacturer in Kerala
Batch management in Zoho Inventory
Subscription-based orders in Zoho Commerce
Use barcodes and expiry tracking for compliance
Key Features of Zoho Commerce + Inventory Integration
| Feature | Benefit |
|---|---|
| Real-Time Stock Sync | Prevent overselling & backorders |
| Multi-Warehouse Support | Assign fulfillment centers based on location |
| Multi-Currency & Taxes | Serve international customers with correct billing |
| Order Status Alerts | Notify customers on each step: order → dispatch → delivery |
| Return Management | Accept return requests and update stock accordingly |
| Product Bundles | Sell combo packs and kits with automated inventory adjustments |
| Barcode & SKU Tracking | Improve warehouse accuracy and speed |
| Auto-Reorder | Set reorder points and automate purchase orders |
Payment and Shipping Integrations
You can connect Zoho Commerce with:
Payment Gateways:
Razorpay
PayPal
Stripe
Paytm
Shipping Providers:
Shiprocket
Pickrr
EasyPost
Aramex (for UAE)
How AppsTech Soft Can Help
At AppsTech Soft, we specialize in helping businesses unlock the full potential of Zoho Commerce and Zoho Inventory through expert consulting, implementation, and support services. As a certified Zoho Partner with over 4 years of hands-on experience and 300+ deployments worldwide, we bring unmatched expertise in configuring the Zoho ecosystem to suit your unique business model — whether you're a D2C brand, B2B distributor, or hybrid retailer.
Our team works closely with you to understand your product catalog, order workflow, shipping preferences, payment requirements, and reporting needs. We assist in building and customizing your online store, integrating it with Zoho Inventory for real-time stock visibility, and automating key operations like order routing, invoicing, and customer notifications.
We also help you set up advanced features like multi-warehouse tracking, batch and serial number management, tax configurations, and vendor portals. If you're migrating from another system, we ensure smooth data import for items, customers, pricing, and past orders.
Our Services Include:
Custom Zoho Commerce store setup
Product catalog design and bulk import
Inventory configuration (warehouses, reorder points, barcodes)
Payment and shipping setup
Custom automation for invoice generation, status updates, and analytics
Staff training and post-go-live support
Whether you’re a startup or an established trader, we tailor the Zoho setup to fit your exact business needs.
Final Thoughts
The future of retail is integrated and digital. By combining the storefront power of Zoho Commerce with the operational strength of Zoho Inventory, you can create a seamless shopping experience for customers while improving internal efficiency and profitability.
If you're looking to launch or streamline your online store, Zoho offers one of the most cost-effective and scalable solutions on the market today — and AppsTech Soft is here to help you make the most of it.